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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It includes exhaustive information about all the operations that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich variety of instructional video clips describing how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, explore our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and offers practical solutions. We periodically "revamp" our FAQ database with new questions & answers in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a great team of support engineers available 24/7 and ready to assist you with any problem. Each support ticket you submit will be answered within one hour (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 76840

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com